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Kenya operator guide

M-Pesa for Garages

Collect, match, and hand over vehicles faster

Kenyan garages run on M-Pesa. The friction is not collection — it is matching payments to the right job before keys go back to the customer. Modern workshop software ties every checkout to the invoice it settles.

Payment pain on the workshop floor

  • Unmatched M-Pesa messages at closing time
  • Deposits recorded on paper but not on the job
  • Split payments across M-Pesa, cash, and corporate accounts
  • Delayed handover while someone searches SMS threads

A cleaner M-Pesa workflow

  • Record M-Pesa, till, and cash against the same invoice
  • See balance due before vehicle release
  • Give customers receipts they trust
  • Close the day with payment totals matched to jobs
  • Reduce disputes over “I already paid” conversations

Related guides

KRA eTIMS guideDigital job cardsInsurance estimatesAll guides

FAQ

Does Garage OS replace my M-Pesa till?
Garage OS records and reconciles payments against jobs. You keep your existing till or paybill; the workshop system becomes the source of truth for what each payment settled.

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